welcome to grangou!

your privacy is important to us. this privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. information we collect

we may collect the following types of information:

personal information: name, email address, phone number, reservation details, payment details.

account information: username, password, dining history.

usage data: ip address, browser type, device information, and interaction with our platform.

cookies & tracking technologies: we use cookies and similar technologies to enhance user experience.

2. how we use your information

we use your data to:
• process reservations and dining experiences.
• improve our services and customer experience.
• provide customer support.
• send promotions, updates, and service-related communications.
• ensure security and prevent fraudulent activities.

3. how we share your information

we do not sell or rent your personal data. however, we may share information with:
• service providers: payment processors, delivery partners, and analytics providers.
• legal compliance: if required by law or to protect our rights.
• business transfers: in case of mergers, acquisitions, or company restructuring.

4. data security

we implement security measures to protect your personal information. however, no system is completely secure, and we cannot guarantee absolute security.

5. your rights & choices

you have the right to:
• access, update, or delete your personal information.
• opt out of marketing emails.
• disable cookies through your browser settings.

6. third-party links

our platform may contain links to third-party websites. we are not responsible for their privacy practices.

7. children’s privacy

Our services are designed for adults 18 and over. we do not knowingly collect personal data from children.

8. changes to this privacy policy

we may update this privacy policy from time to time. we will notify you of any significant changes.

9. contact us

if you have any questions about this privacy policy, please contact us at support@grangouapp.com.